world news - United Airlines apologizes after disabled man crawls off flight

신체적 장애를 가진 사람들은 우리가 아주 사소하게 여기는 부분에서도 어려움을 겪을 때가 많죠. 여기 여객기 내에서 부족한 서비스로 불편을 겪고 마침내 항공사로부터 정식으로 사과를 받은 한 남자의 이야기가 있는데요. 대체 어떤 사연이었을지 기사를 함께 읽어볼까요? United Airlines apologizes after disabled man crawls off flight     A man returning from a meeting about disabled accessibility policies arrived home with a very personal example of the problem. The problem was Neal needed to use the restroom. His ability / disability made it too difficult to use the one on the plane. He had already waited more than 15 minutes for the rest of the passengers to disembark, and the wait for an aisle chair -- a narrow, specialized wheelchair to take disabling / disabled passengers down the airplane aisle -- had now lasted another 15 minutes. After being told repeatedly to wait, Neal said, he couldn't any longer. He said he got out of his seat and as the flight attendants watched, he crawled his way up the aisle and to the gangway, where a wheelchair was then ready. "I expected them to ask to assist me, but / thus they just stared," he said. As it turns out, Neal said, one of the flight attendants later felt sorry about the situation and reported it to the company. A United representative called Neal the day after the flight to apologize.